This Refund Policy page is reserved for the rules that will apply to eligible FIBE payments when live transactions begin.
1. Entry Fees
Any refund eligibility for award-entry fees will be stated clearly before payment and in the applicable entry terms.
2. Partnership Payments
Partnership payment terms will follow the relevant commercial agreement or approved partnership documentation.
3. Processing
Where a refund is approved, the applicable processing method and timeline will be communicated to the payer.
4. Payment Errors
If a duplicate or incorrect transaction occurs, the payer should contact FIBE with the relevant payment details for review.
5. Questions
For payment or refund questions, please contact the FIBE team through the Contact page.